Contact Us

At 15kSolez, we value our customers and are committed to providing excellent service. Whether you have a question about an order, shipping, returns, product availability, or general inquiries, we're here to help.

Customer Support

For all customer service inquiries, please contact us through any of the methods below:

Email:
agnzlz15k@icloud.com

Instagram:
@15kresellz

TikTok:
@15kresellz

Response Time

We aim to respond to all inquiries within 24–48 business hours. During periods of high demand, response times may be slightly longer, but we will do our best to assist you as quickly as possible.

Order Support

If you are contacting us regarding an existing order, please include the following information:

• Full Name

• Order Number

• Email Address Used for Purchase

• Description of Your Inquiry

Providing this information will help us resolve your request more efficiently.

Business Hours

Customer support is available Monday through Friday. Messages received during weekends or holidays will be answered on the next business day.

Thank You

Thank you for choosing 15kSolez. We appreciate your support and look forward to serving you. Your satisfaction is our priority, and we are always happy to assist with any questions or concerns.